Contact us

Email: ​csu@rpmi.co.uk

For your security, we need to confirm your identity before we can respond to any emails. Please include ​three of the following items of personal information in your email:

  • Date of birth
  • National Insurance number
  • Pension reference number
  • Full name
  • Full address

We will reply to you within 10 working days; ​however, please note that without the above information, it may take longer for us to respond.

Active and preserved members telephone: 0800 2 343434
Pensioners telephone: 0800 012 1117
(open 8am to 5pm Monday to Friday)

International calls:  +44 1325 342 800 charged at normal overseas rates.

Website technical help: 01325 34 2992. Calls charged at BT rates (open 9am to 5pm Monday to Friday).

When contacting RPMI, please quote your pension reference number. You can find this on any correspondence from RPMI. If you have registered with myFund, you can find your reference number under 'Membership Details' when you sign in.

Please note that telephone calls may be recorded. 

Write to:
Customer Services Team
RPMI
PO Box 300
Darlington DL3 6YJ
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