Getting my pension

Updating my details

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The pensions payroll is processed approximately two weeks before ​your payment date.

So if you change your bank or building society account, you must tell pensions administrator RPMI about your new account details at least two weeks before your pension is due.

If you can’t give two weeks' notice, it’s advisable to keep your old bank account open to avoid any delay in your pension reaching you.

You can update your details with a Change of bank details form. 

Alternatively email or telephone 0800 2 343434 to tell RPMI about changes to your account details. Please quote your Pension Reference Number.

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