Help and Support | British Transport Police Force Superannuation Fund

Information, tools and videos to help you get to grips with your pension

Use the tools, videos and content linked below to help you understand your pension and manage it in a way that works for you.

Read as You Need Guides

Detailed guides covering a wide range of pension topics. You can read them online or download them as needed.

Video library

A collection of videos to help you understand your pension, plan for retirement and more.

Glossary

An A to Z guide to some of the words and terms used in pensions.

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Making a complaint

What to do if you're not happy with our service and how we will handle your complaint.

Forms

You can find some of the forms you might need here.

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Retirement Budgeting Calculator

Work out how much income you might need to pay for the retirement you hope for.

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Answers to some frequently asked questions

Got a question about your pension? You might find it's already answered in these FAQs.

Get in touch

How to contact the Fund administrator, Railpen, if you can't find the answers you need online.

Reporting a death of a member

How to report the death of a Fund member and what happens before any death benefits are paid.

Railways Pensions is powered by Railpen Ltd
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Each of Railpen Limited (registered in England and Wales No. 2315380) and Railway Pension Investments Limited (RPIL) (Registered in England and Wales No. 1491097) is a wholly owned subsidiary of Railways Pension Trustee Company Limited (Registered in England and Wales No. 2934539). Registered office for each company: 7 Devonshire Square, London, EC2M 4YH. RPIL is authorised and regulated by the Financial Conduct Authority for some of its activities. The administration of occupational pension schemes is not a regulated activity. Full details about the extent of RPIL's authorisation and regulation by the Financial Conduct Authority are available from us on request.