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Read the latest updates from the world of pensions and see how they affect you as a member of the Scheme.

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Read the latest news about the Fund and your pension below.

Changes to your inbox in your online account

Dec 12, 2024
We've recently made some changes to your inbox when you log in to your online account to improve your online experience.
Your newly refined inbox

When you're logged in to your online account, you can view messages about your pension by clicking the bell icon in the top right-hand corner. We've been working on making this easier to use and to navigate, combining both messages and tasks into one tab.

Now, when you go to your inbox, it will look like this:

BTP refined messages tab

And when you click on a message, it will look like the above. Messages and tasks are now combined in one tab so you can view messages from the Scheme about your pension and membership as well as complete any task highlighted so you can manage everything in one place. 

Cases have remained as a separate tab, which looks like this:

BTP refined cases tab

Lastly, there is a new tab called 'Contact Us', where you can find details of how to get in touch if you have a query about your pension. 

BTP contact us page

This way you can easily get in touch with us if you have any questions or concerns.