Tel: 0800 012 1117

Your future starts here

Planning for your retirement has never been easier with your myFund account.

The site will be undergoing maintenance from 5am until 2pm(GMT) on Saturday 20 December2025. You can still request estimates and other changes during this time, but they will not be processed until the maintenance is complete and may take longer than usual to show on your account. We apologise for any inconvenience this may cause.

Have you been contacted by Validentity/The Tracing Group?  Learn more about the work we’re doing to check members are receiving the right benefits.

What do you want to do today?

Use the quick links below to find the information you need. You can log in to your myFund account to ask for an estimate, make a nomination, switch your investment funds, check your details, and more...

Have you seen our new e-bulletins?

If you're registered for a myFund account you'll now get regular pension updates direct to your inbox. Follow this link to find out what to expect from the new e-bulletins and how to get them if you're not already. 

What’s going on in the pensions world?

Keep up to date with the latest pensions news and developments in the Fund.

Festive season Helpline opening hours

Dec 16, 2025
Our Helpline hours will change slightly over the festive period. Please keep this in mind if you plan to contact us.

 

Opening dates and times:

  • Wednesday, 24 December – 8am – 12 noon
  • Thursday, 25 December – closed
  • Friday, 26 December – closed
  • Monday, 29 December – 8:30am – 4:30pm
  • Tuesday, 30 December – 8:30am – 4:30pm
  • Wednesday, 31 December – 8:30am – 4:30pm
  • Thursday, 1 January - closed
  • Friday, 2 January – back open as normal 8am – 5pm

If you have questions about your pension during this time, you’ll find lots of useful information on your member website in your myFund account, including:

If you need to speak to someone, our Helpline contact details are:

  • UK calls: 0800 012 1117
  • International calls: +44 1325 342 800 (charged at standard overseas rates)

We return to normal opening hours (8:00am – 5:00pm, Monday to Friday) from Friday, 2 January 2026.

Wishing you a wonderful festive season!

Where are you on your retirement journey?

Whether you’re just starting to pay into your pension or you're already taking it, we've got information to support you.